Roomba Error 99 is a common issue that many Roomba owners encounter. This error can significantly impact the Roomba’s performance, causing it to malfunction and not operate as efficiently as it should. This article will explore Roomba Error 99, its common causes, and various troubleshooting methods to fix the issue. We will also discuss how to prevent Roomba Error 99 from occurring and when to contact Roomba customer support for assistance.
What is Roomba Error 99?
Roomba Error 99 is an error code that indicates a problem with the Roomba’s functionality. It can occur for various reasons, such as overheating the battery, dirty or clogged sensors, malfunctioning charging dock, or damaged Roomba parts. When this error occurs, the Roomba may not be able to perform its cleaning tasks properly or may not function at all.
Roomba Error 99 can significantly impact the Roomba’s performance. The Roomba may be unable to navigate properly, get stuck frequently, or fail to complete its cleaning cycle. This can frustrate users who rely on their Roomba for automated cleaning tasks. Therefore, it is essential to address Roomba Error 99 promptly and troubleshoot the issue to restore Roomba’s functionality.
Common Causes of Roomba Error 99
1. Overheating of Roomba’s battery: One common cause of Roomba Error 99 is the overheating of the battery. When the battery gets too hot, it can trigger an error and cause the Roomba to stop functioning correctly. This can happen if the Roomba is used for an extended period without giving it enough time to cool down.
2. Dirty or clogged sensors: Another common cause of Roomba Error 99 is dirty or clogged sensors. The sensors on the Roomba play a crucial role in its navigation and obstacle detection. If these sensors are dirty or obstructed by dust, hair, or debris, they may not function properly, leading to error.
3. Malfunctioning charging dock: A malfunctioning charging dock can also cause Roomba Error 99. If the Roomba is not able to dock properly or if the charging dock is not supplying power to the Roomba correctly, it can trigger the error. This can happen if the charging dock is damaged or there is an electrical connection problem.
4. Damaged Roomba parts: Lastly, Roomba Error 99 can occur if the Roomba has damaged parts. These can include broken brushes, worn-out wheels, or faulty sensors. These damaged parts can prevent the Roomba from operating correctly and result in errors.
How to Troubleshoot Roomba Error 99
1. Identifying the cause of the error: The first step in troubleshooting Roomba Error 99 is to identify the cause of the error. This can be done by observing the Roomba’s behavior and checking for any visible signs of damage or malfunction.
2. Checking Roomba’s battery and sensors: If overheating the battery or dirty/clogged sensors are suspected causes of the error, it is essential to check these components. Ensure that the battery is not overheating by allowing it to cool down before using the Roomba again. Clean the sensors using a soft cloth or brush to remove any dirt or debris obstructing their functionality.
3. Inspecting the charging dock: If a malfunctioning charging dock is suspected of causing Roomba Error 99, inspect the dock for any visible damage or loose connections. Ensure the electrical connection between the pier and the Roomba is secure and functioning correctly.
4. Testing Roomba’s parts: If damaged parts are suspected as the cause of the error, test each part individually to identify the faulty component. This can be done by removing and inspecting each part, such as the brushes, wheels, and sensors. Replace any damaged parts as necessary.
Resetting Roomba to Fix Error 99
Resetting the Roomba can often fix Roomba Error 99. Here is a step-by-step guide on how to reset the Roomba:
1. Turn off the Roomba by pressing and holding the “Clean” button for 10 seconds until the lights turn off.
2. Remove the battery from the Roomba.
3. hold the “Clean” button for another 10 seconds to discharge any remaining power in the Roomba.
4. Reinsert the battery into the Roomba.
5. Press and hold the “Clean” button for 10 seconds until you hear a beep and see the lights flash.
6. Release the “Clean” button, and the Roomba should reset.
Resetting the Roomba is an important step in troubleshooting Roomba Error 99 as it clears any temporary glitches or errors that may be causing the issue.
Cleaning Roomba to Fix Error 99
Regularly cleaning the Roomba is essential to prevent Roomba Error 99 from occurring. Here is a step-by-step guide on how to clean Roomba’s sensors and brushes:
1. Turn off the Roomba and remove any debris or hair from its brushes using a brush or your fingers.
2. Use a soft cloth or brush to clean the Roomba’s front bumper sensors. Ensure that no dirt or debris is obstructing their functionality.
3. Remove and clean the Roomba filter by tapping it gently against a trash can or washing it with water if it is washable.
4. Clean the charging contacts on the Roomba and charging dock using a soft cloth or brush to ensure a proper electrical connection.
Regularly cleaning the Roomba’s sensors and brushes can prevent Roomba Error 99 by ensuring these components function correctly.
Replacing Roomba Parts to Fix Error 99
If damaged parts are identified as the cause of Roomba Error 99, it may be necessary to replace these parts. Here is a step-by-step guide on how to replace Roomba parts:
1. Identify the parts that need replacement by inspecting the Roomba for any visible damage or malfunction.
2. Purchase the replacement parts from an authorized Roomba dealer or online retailer.
3. Turn off the Roomba and remove any power source.
4. Remove the damaged part by following the instructions in Roomba’s user manual or online guides.
5. Install the new part by following the reverse instructions of removing the damaged part.
6. Test the Roomba to ensure the new part resolves the error.
Replacing damaged parts is crucial in fixing Roomba Error 99 and restoring the Roomba’s functionality.
Upgrading Roomba Firmware to Fix Error 99
Upgrading the Roomba firmware can also fix Roomba Error 99. Here is a step-by-step guide on how to upgrade Roomba firmware:
1. Connect your Roomba to your computer using a USB cable.
2. Download and install the latest version of the Roomba firmware from the official iRobot website.
3. Launch the firmware upgrade software and follow the on-screen instructions to upgrade your Roomba’s firmware.
4. After the firmware upgrade, disconnect your Roomba from your computer and test its functionality.
Upgrading the Roomba firmware can fix any software-related issues causing Roomba Error 99.
How to Prevent Roomba Error 99 from Occurring
Preventing Roomba Error 99 is essential to ensure that your Roomba operates efficiently and without any issues. Here are some tips on preventing Roomba Error 99:
1. Allow your Roomba to cool down: Avoid using it for extended periods without giving it enough time to cool down. Overheating the battery can cause Roomba Error 99, so it is important to let the Roomba rest and cool down between cleaning cycles.
2. Regularly clean your Roomba: Regularly cleaning your Roomba’s sensors, brushes, and filters can prevent Roomba Error 99 by ensuring that these components are free from dirt, debris, and obstructions.
3. Perform regular maintenance: Perform regular maintenance on your Roomba, such as checking for loose connections, inspecting for visible damage, and replacing worn-out parts. This can help prevent Roomba Error 99 and prolong the lifespan of your Roomba.
Contacting Roomba Customer Support for Help
If you have tried all the troubleshooting methods mentioned above and are still experiencing Roomba Error 99, it may be time to contact Roomba customer support for assistance. Here are some instances when you should contact Roomba customer support:
1. If you are unsure how to troubleshoot or fix Roomba Error 99.
2. If you have followed all the troubleshooting steps but the error persists.
3. If you need assistance replacing damaged parts or upgrading the Roomba firmware.
To contact Roomba customer support, visit the official iRobot website and look for their customer support contact information. They may provide phone numbers, email addresses, or live chat options for contacting them.
Final Thoughts on Troubleshooting Roomba Error 99
Roomba Error 99 can be a frustrating issue that affects the performance of your Roomba. However, following the troubleshooting methods mentioned in this article, you can effectively address the problem and restore your Roomba’s functionality. It is important to promptly address Roomba Error 99 to prevent further damage to your Roomba and ensure that it continues to operate efficiently. Regular maintenance and cleaning of your Roomba can also help avoid Roomba Error 99 from occurring in the first place. If all else fails, do not hesitate to contact Roomba customer support for assistance.
